Supplier Warranty Engineer - #253877

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

Our core activities include confirming technical responsibility and financial liability of component failure modes through our Warranty Material Analysis process, negotiating costs and recovery with suppliers within our contractual frameworks. Our cross functional partners include, at all levels, Purchasing, Engineering, internal and external Legal Counsel, third party technical experts and Truck Brands.

As Supplier Warranty Engineer in TA&SWR your focus will be to manage day-to-day supplier warranty recovery activities to improve supplier warranty performance through analysis and cost recovery, directly impacting Volvo’s financial results. Just as important, you will represent GTT Warranty towards Project and cross functional teams. Your success will play a critical role in connecting customer experience with our products back to multiple groups within Volvo. You will drive complex negotiations with suppliers in two core areas: Warranty Contract management supporting Group Trucks Purchasing/Legal and Warranty Recovery through objective technical investigations and warranty contracts reviews.

In the role, you will report to the Manager, Technical Analysis and Supplier Warranty Recovery, North America.

Your future team

At Volvo Group are constantly moving and changing to be one step ahead in the technology journey. Within Volvo Group Trucks Technology (GTT), we are adapting ourselves to be able to develop new breakthrough transport solutions. Technical Analysis & Supplier Warranty Recovery (TA&SWR) is a key group within GTTs Quality & Customer Satisfaction (Q&CS). Through our cross-functional collaboration, TA&SWR contributes to warranty spend reduction for our customers and in our supply base, thereby directly contributing to the Group Trucks Brands and Business Areas’ profitability and customer success. Through the warranty recovery process, we create incentives to improve product quality, and, through regularly conducted Warranty Material Analysis, support continuous quality improvement and reducing negative impact on our customers. We are a global team of skilled professionals operating in Gothenburg, Lyon, Greensboro, Hagerstown and Curitiba.

Who are you?

You are an experienced professional who understands consolidating warranty cases, compiling technical analysis inputs, reviewing technical / contractual documentation, and building recovery cases towards suppliers. You enjoy working in a cross-functional environment and you are known for thinking ‘outside of the box”. We are looking for an innovator with strong communication skills, and a general interest in technology, technical analysis and data. Our team typically has a background in Supplier Quality Development, Purchasing, Engineering, or Technical Project Management combined with a strong aptitude for negotiations.

Requirements

• Bachelor's Degree in a technical or business-related field
• Understanding of technical concepts, documents and requirements (i.e TR, drawings).
• Ability to gain market application knowledge
• Experienced with quality management tools (e.g., FMEA, RTS, PAA, PHR) and quality root cause analysis tool (e.g., 8D, Ishikawa)
• Understanding of legal contracts
• Proven skills in high value negotiations with Suppliers
• Interest and experience leveraging data and analytics.
• Experienced in Microsoft applications and Power BI
  
  

What’s in it for you?

We offer a comprehensive total rewards package, including but not limited to:

• Competitive base salary + company bonus pay structure
• Medical, dental, vision, disability, life insurance, and others
• 401(k) with employer match, plus additional company contribution
• Generous Employee Time Off, additional company holidays and volunteering hours
• Onsite facilities and activities that make everyday living easier, including a cafeteria, fitness center, medical facility, pharmacy, and more
  
  

In Addition To The Above, You Will Also Enjoy

• An organization that prioritizes employees’ health and well-being
• Volvo Group University for professional and personal development
• A global organization with expansive career growth opportunities
• Workspaces that allow agility and collaboration
• Competency development through established competence-based career pathing.
• Employee discounts and perks
  
  

Ready for the next move?

If you are interested in being a part of a global team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead, then apply today and join our team helping our customers win!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.