Systems Analyst I - IT - #254843
City of Temple, TX
Date: 1 week ago
City: Temple, TX
Contract type: Full time
Ready to Start Your Career with the City of Temple?
Summary
Use advanced skills and broad knowledge, perform duties to support applications and / or solutions to facilitate fulfillment of business needs to include requirements, determination, option evaluation, design, implementation, testing, user training and support.
Essential Duties And Responsibilities
Summary
Use advanced skills and broad knowledge, perform duties to support applications and / or solutions to facilitate fulfillment of business needs to include requirements, determination, option evaluation, design, implementation, testing, user training and support.
Essential Duties And Responsibilities
- Responsible for field support issues regarding Financial, Payroll, People Operations, Utilities and Municipal Court in support of HTE applications
- Approves purchases as directed
- Resolves system issues related to software
- Conducts business process reviews to improve functional programs and business processes
- Provides detailed data analysis and maintains data and interfaces in SQL databases
- Develops reports, design forms, interfaces, and documentation
- Provides web interface development and support
- Implements advanced strategies for gathering, reviewing, and analyzing data requirements
- Assists in implementing applications, patches, and upgrades related to police records management
- Performs and documents procedures for data preparation, including data cleaning, standardization, and analysis
- Imports, transforms, or validates data to help drive operational decision-making.
- Provides customer support and education
- Serves as a liaison for other agencies to identify needs, determines sources of problems, provides information on product use
- Responds to inquiries related to software and peripherals such as printers, scanners, and related hardware to resolve problems
- Monitors system performance and provides security measures, troubleshooting, and maintenance
- Assists with planning, design, research, and acquiring new or upgraded hardware and software systems related to police records management
- Provides recommendations regarding hardware and software acquisitions and modifications
- Follows city policies, procedures, and safety guidelines
- Performs other duties as assigned
- Combination of education and experience equivalent to a Bachelor’s degree in Computer Science, or related field
- One (1) year of experience in computer programming, software, application support and business analysis
- Ability to pass an extensive criminal background check and polygraph when supporting public safety departments
- Valid driver's license
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