Systems Specialist, Migrant Education Program - #134848

JOB SUMMARY: Provide New Generation System (NGS) data entry/encoding, technical assistance, and high quality support to Migrant Education Program (MEP) project Local Education Agencies (LEAs), ESC-20 Shared Services Arrangement (SSA) member districts, and non-project districts. Conduct on-site verifications of district migrant records and files. Create and facilitate training to ensure compliance with MEP federal regulations and Texas Education Agency (TEA) policies.

POSITION REQUIREMENTS:

JOB KNOWLEDGE

High School Diploma or GED required; Associate’s degree preferred.

Typing, proofreading and writing proficiency required.

Migrant Education Program credentials preferred upon hire, required after employment: New Generation System, Migrant Student Records Exchange Initiative (MSIX), and Migrant Education Identification and Recruitment (ID&R).

One to three years of experience with migrant education programs and/or service delivery preferred.

Experience with NGS data collection and reporting preferred.

Experience with Public Education Information Management System (PEIMS), Texas Education Agency Login (TEAL), and MSIX preferred.

Fluent bilingual (English and Spanish) preferred.

Knowledge and understanding of Title 1, Part C Migrant Education Program rules and regulations preferred.

Attention to detail required.

Demonstrated ability to organize time and prioritize workloads efficiently to meet deadlines.

Demonstrated proficiency in database manipulation of data and reports.

Demonstrated ability to create and deliver NGS annual and series trainings to project districts and new MEP staff.

Demonstrated interpersonal skills and expertise in facilitating groups.

Experience in planning and conducting staff development sessions preferred.

Ability to maintain accurate files documenting all correspondence and maintain an accurate filing system.

Proficiency with standard functions within electronic applications such as MS Office (e.g., word processing, electronic spreadsheets) and e-mail.

Proficiency with computers (PCs and/or MACs) to include desktop management, file management and operations, and working in a network environment.

Exceptions to these requirements will be considered based on exemplary skills, knowledge, and record of success.

PRODUCTS/OUTCOMES

Produce error-free data entry and encode migrant student data into the NGS, according to TEA guidelines, for project LEAs, SSA member districts and non-project districts.

Provide onsite and off-site NGS technical assistance and support.

Ensure that requests for services are promptly handled and that appropriate output and information is delivered.

Conduct annual on-site verifications of the NGS operations and records/files at the districts to determine staff training needs.

Verify that migrant project districts and ESC-20 SSA maintain records and files that are timely, accurate, and in alignment with federal and state guidelines.

Create and deliver training in order to help ensure district compliance with federal guidelines and TEA policies.

Provide NGS training to migrant SSA, non-project and project staff.

Provide ID&R in non-project, project and SSA districts.

Act as first line of problem solving of NGS and ID&R related activities.

Serve as a resource in identifying student file or data problems and suggest a corrective measure.

Maintain user login profiles and assist districts with NGS, ID&R, and MSIX application process.

Follow up with TEA on all requests for NGS accounts and MSIX applications in a professional and timely matter.

Make arrangements for trainings, meetings, and webinars.

Generate required monthly reports.

Verify and document student eligibility adequately, accurately, clearly, and timely.

Assist districts with transition planning to ensure continuity of services to clients as well as students.

Maintain security and confidentiality of all records of Title I, Part C Migrant students as well as maintain accurate files of all records related to all areas of responsibility.

Comply with all federal and state laws, policies and procedures and well as with ESC-20 policies and procedures.

Assist in the printing, preparation and mailing of NGS materials, correspondence, and NGS updates to clients.

INITIATIVE

Demonstrate a high degree of self-direction, decision making, and task pacing.

Exhibit self-motivation and ability to generate and meet appropriate program objectives and the persistence necessary to ensure high levels of quality and effectiveness.

Participate in migrant and other staff development opportunities

Adapt to new situations and challenges as circumstances demand.

Demonstrate the use of sound judgement in resolving problems.

Respond to unexpected demands, last minute deadlines and requests.

Participate in learning experiences to enhance knowledge and skills to all job functions.

Plan and prioritize with minimal supervision.

Plan collaboratively with Center staff to further advance the Center Mission, Vision and Goals.

Remain current regarding Center policies and procedures

COMMUNICATION/HUMAN RELATIONS

Exhibit exceptional customer service.

Communicate effectively and interact professionally and courteously with internal and external clients and representatives of governmental agencies.

Possess a high degree of tact and diplomacy in order to inform LEA staff, on occasions, that they have made mistakes that require correcting.

Communicate potential problems and recommended solutions within the NGS to the NGS Helpdesk and Migrant Coordinator.

Ensure satisfaction of clients and react sensitively to their concerns and needs.

Build professional relationships and work collaboratively with clients and colleagues in meeting shared outcomes.

Coordinate with other support staff and professional staff in a highly effective manner.

Contribute to the development and maintenance of a positive working environment.

Communicate data entry/processing problems clearly.

Handle stressful situations and challenging personalities effectively.

Regularly handle material of a confidential nature.

SUPERVISION AND ORGANIZATION OF STAFF

None.

BUDGET RESPONSIBILITY

Be aware of and follow program guidelines of allowable costs when recommending use of program funds for expenditures for supplies, equipment, and facilities in area of assignment.

PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS

Tools/Equipment Used: Standard office equipment including personal computer and peripherals.

Posture: Prolonged sitting/standing; occasional bending/stooping, pushing/pulling, and twisting.

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching.

Lifting: Occasional light lifting and carrying (less than 15 pounds).

Environment: Occasional travel; exposure to low or intense illumination; must be able to work in an open environment and take appropriate actions to maintain confidentiality.

Mental Demands: Work with frequent interruptions; maintain emotional control under stress.

ADDITIONAL REQUIREMENTS

Maintain a good attendance record.

Work overtime as required on a scheduled or emergency basis.

Function within the policies and procedures of ESC-20.

Accept other responsibilities as assigned.

Dress and groom appropriately for ESC-20 work setting.

Travel independently as required to fulfill responsibilities of the position.

Serve at the will of the Executive Director.

Function within the requirements outlined in the ESC-20 Employee Handbook.

Complete required MEP certification courses within 60 days of hire: New Generation System (NGS), Migrant Student Records Exchange Initiative (MSIX), and Migrant Education Identification and Recruitment (ID&R).

FUNDING

The ESC-20 Migrant Education Program is federally funded out of Title I, Part C and is implemented in compliance with all applicable statutory and regulatory provisions.

This position is federally funded out of Title I, Part C and all duties associated with this position are allowable and allocable to the grant. Time and effort records for this position are in accordance with the requirements in the applicable Office of Management and Budget (OBM) cost principles.

• This clerical position requires the following:

Keyboarding-minimum 30 net w.p.m Proofreading-minimum score required

• To complete the skills assessment from home or other off-site location, please follow the link below:

Online Skills Assessment

• Assessments may be completed at the Center between the hours of 8 a.m. to 11 a.m. and 1:00 p.m. to 4:00 p.m. Testing must be completed as soon as possible after applying. Timeliness is important due to positions closing.
• Assessment scores are maintained for 2 years. When applying for another clerical position, you MUST contact HRS so that scores can be added to your profile. Email [email protected] or call (210) 370-5221.
• Please allow 1-2 business days for your scores to be posted. Skills assessment re-testing may be completed once every 30 days IF a clerical position requiring testing is currently posted.

Note: Please make sure to submit your application prior to completing the online skills assessment.

Deadline to Apply: September 29, 2023