Training Consultant – Program Development - #258569

Work Location & Schedule

• Work schedule will be 4 days in the office and 1-day remote work
• Position can be in Birmingham, AL, Gulf Port, MS or Atlanta, GA
• No relocation assistance will be available.
• Some overnight travel could be required. Travel typically will not exceed 25%.
  
  

Position Overview

Job Summary:

Training Support Services is responsible for the alignment of training across the enterprise. To ensure we are working in unison, Training Support Services partners with the Southern Company Training Council and its subcommittees to carry out the systemwide training model.

As a part of the Training Support Services department, the Consulting team provides comprehensive services to enhance performance and efficiency by connecting the business to all areas within the department. Upon request, the consultants collaborate with the business to develop tailored training programs, based on the needs of the organization or Training Council governance. A training program is a structured curriculum designed to enhance specific skills or knowledge. Our comprehensive approach outlines what will be taught, how it will be taught, and how it will be evaluated. Each training program consists of learning objectives, materials, and strategies designed to achieve specific training goals.

The Training Consultant – Program Development serves as a project manager, overseeing the development and implementation of the program’s scope as well as the project team. The consultant works with the subject matter experts from both the business and Training Support Services in the design, development, and implementation of the training programs. This role necessitates frequent interaction with individuals at all levels, requiring exceptional business acumen and superior interpersonal skills. An analytical mindset is imperative, as you will be responsible for compiling and presenting detailed updates, as well as identifying opportunities to enhance efficiencies within the training programs.

Key Responsibilities

• Manage the full life cycle of a training program’s development ensuring deliverables are defined, timelines are met, and status reports are provided to stakeholders, Training Support Services leadership, and Subcommittee partners.
• Build a strong rapport with customers, utilizing consulting skills to determine needs and solutions for implementing comprehensive training programs that support the business and drive higher levels of employee performance.
• Consult with all other areas within Training Support Services (Coordination, Instructional Design, Reporting, Testing) to identify the available resources to best support and ensure the development and implementation of effective training programs.
• Collaborate with subject matter experts, team coordinators, and instructional designers to guide the development of customized training curriculum tailored to the specifics defined in the training needs analysis. (Please note, this position does not involve writing curriculum.)
• Ensure training programs comply with the Training Council and Training Category Governance.
  
  

Qualifications

• Bachelor’s degree in Business, Communications, Human Resources, Project Management or related field and/or equivalent job-related experience is preferred.
• Minimum of 2 years of project management experience with a demonstrated ability to manage multiple projects simultaneously, meet deadlines and adapt to changing priorities.
• 2 or more years of experience in consulting, communications, human resources, training and development or a related field.
• Experience interacting across departments and/or organizations.
• Ability to promote Training Support Services and System Training initiatives.
  
  

Skills

• Excellent interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization.
• Strong time management, organizational and project management skills.
• Ability to assess training needs and evaluate program effectiveness.
• Capable of working autonomously as well as collaboratively within a team.
• Proficiency in Microsoft Office Suite, Monday.com, and/or project management software is a plus.
• Strong customer service skills.
• Sound decision making.
• Ability to promote change management
  
  

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 12600

Job Category: Training

Job Schedule: Full time

Company: Southern Company Services