Food Service Person LLH Saluda/Mathews

Riverside Convalescent Center
Full time Full day
Gwynn, VA
Mathews, Virginia

For over 100 years, we have made it our mission to care for others as we would care for those we love.


Works under the supervision of the Supervisor, Head Cook, Manager and/or Director. Performs duties related to therapeutic diets and meal services to include, aides in the preparation of preparation of hot food and cold food menu items, but not limited to proper portioning and delivery of food items to meet the therapeutic nutritional guidelines, completion of production sheets, cafeteria service, catered functions, waste reduction and cleaning of their designated work station and the dish room and pot sink. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide age appropriate meals and nourishments as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives

What you will do

  • Responsible for maintaining accurate accounting functions (i.e. daily cashier operations including ringing purchases, totaling and dispensing of correct change for assigned meal period, accurate balances of cash, credit cards, Z-Tapes, bank bag monies).

  • Demonstrates the ability to teach staff to follow production sheets and prepare therapeutic menus to ensure patients receive consistent, competent, and quality nutritional care within their diet therapy guidelines and as ordered by the physician. Maintains running knowledge of patient census and increases/decreases production based on volumes, keeps "back-up" items for quick preparation to be used on tray line and/or in cafeteria so as to prevent a delay in service. Assist and provide guidance to others in the completion of tasks when necessary.

  • Takes responsibility for ensuring assigned staff are maintaining accurate amount of prepared-food items for patients/cafeteria for prevention of waste, reading and understanding food packaging labels and yields of each, ensure requisitions, special functions, department par items, café trays and unit trays are prepared, delivered and recorded c correctly and accounted for daily to capture department productivity and recapture revenue effectively.

  • Demonstrates the ability to advise on, instruct and ensure staff are following sanitation, food safety and safe work requirements per Safety Rules, DNV, OSHA and State safety standards to include all food services equipment.

  • Maintains a working knowledge of facility, DNV, DSS, State and HIPAA compliance requirements and consistently complies with all Regulatory Standards within RHS/Food Services Dept. (i.e. edits menus according to diet order, monitoring of temperatures, food quality, sanitation, storage of foods/equipment).

  • Demonstrates accountability for ensuring availability of information necessary to ensure positive patient/customer outcomes.

  • Demonstrates respect, concern and empathy for the diverse needs of patients/families served within the community.

  • Consistently demonstrates behaviors that are caring and supportive; demonstrates positive customer service on the phone, tray line station and cafeteria services setup and delivered in a pleasant/helpful manner.

  • Demonstrates the ability to follow therapeutic menus to ensure patients receive consistent, competent, and quality nutritional care within their diet therapy guidelines and as ordered by the physician. Assist others to complete tasks when necessary regardless of assignments.



  • , High school or equivalent (Preferred)


  • 1-3 years Prior food service experience, preferably in a healthcare facility (Preferred)

Licenses and Certifications

  • Servesafe Certification - National Restaurant Association Educational Foundation (Preferred)

As a Riverside team member, our benefits have you covered:

Health & Wellness:

  • Medical Plan Options

  • Vision and Dental plans (including orthodontic care)

  • Wellness & fitness center discounts

  • Onsite pharmacy and delivery options

  • Riverside services discount

  • flexible spending and savings accounts

  • healthy lifestyle incentives

Peace of Mind:

  • Group Term Life and AD&D Insurance

  • Short Term Disability

  • Whole Life Insurance

  • Critical Illness Insurance

  • Accident Insurance

  • Legal Insurance

  • Pet Insurance

Financial Support:

  • Student Loan Repayment Program

  • CEUs (MedBridge Education)

  • 403(b) Savings Plan (Immediate Matching)

  • Specialty Certification Financial Assistance

  • Company Wide Bonus Program

  • Employee Help Fund

Work-Life Balance:

  • Paid Time Off (full- and part-time team members)

  • extended illness bank

  • membership

  • Employee Assistance Program

  • Adoption Assistance

  • area retail discounts

  • community involvement opportunities

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