Dispatcher Staff / Plano , TX / Logistics / SC781701

BTI Solutions
Full time Full day
Plano, TX
BTI Solutions offers a competitive benefits package that includes:

Medical, dental, vision, life insurance, 401k, sick leaves, and more.


* Monitor and manage the drayage process of shipment movement

(receive Arrival Notices, ISF information before port arrival of vessel,

create and send delivery(work) order)

* Manage relationships with selected drayage carriers and make urgent

communication in case of emergency

* Search plan B drayage carriers in case of lack of capacities

* Share with daily container delivery schedules with drayage carriers

* Analyze, create, edit, track and trace select LSPs such as drayage

carriers, rail companies, rail terminals

* Monitor and drive improvement to customer service goals including

on-time delivery, product lead-times, and request-for-quote responsiveness

* In case to use pre-pull yard, find the best solutions in time

* Report monthly on Key Performance Indicators (KPI's) for drayage


* Checking the delivery status and share with customers

* Document corrective actions and improvement plans properly, and

verify plan's effectiveness.

* Perform ad-hoc reporting, as required.

* Perform other job related duties as required


* Strong understanding of international transportation (especially

ocean shipping) / freight forwarding industry

  • Excellent project and people management skills

  • Experience in establishing a transport plan that can optimize

loading rate, transport time and logistics cost

  • Ability to manage within goals by considering in time, budget and

business objectives

  • Analytical/focused/data-driven coupled with creative problem


  • Strong cross-functional teamwork, collaboration, interpersonal,

with excellent written and verbal skills.

  • Advanced proficiency in MS Office Suite and other applications

  • Prioritization skill, able to shift focus to urgent issues while

not falling behind on other duties

  • Ability to travel up to 20% in domestic and international

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.

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