Part time Media Classroom Support Technician

Washtenaw Community College
Part time Full day
Ann Arbor, MI










Position Summary:

The Part time Media Classroom Support Technician will work in collaboration with the rest of the Media Services team to provide audio/visual (AV) support for the campus with an eye on maintaining a high level of customer service The position also involves support for campus events scheduled through the college’s Conference Services team




Essential Job Duties and Responsibilities:



  • Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations.

  • Support campus events involving microphone and audiovisual setups, assisting clients with presentations.

  • Work collaboratively with the Media Services team in maintaining AV systems in classrooms.

  • Respond to trouble calls in the classroom related to AV.

  • Data entry to track classroom deliveries, event setups, and trouble calls.

  • Increase skill competencies, as assigned, in the areas pertaining to video and video conferencing (Zoom) in the classroom.

  • Work seamlessly with all Media Services staff (day and evening), including Coordinator of Classroom Technology.

  • Work cordially with any and all on campus.

  • Regular attendance on campus is required for this position.

  • Other duties as assigned.




Hours/Schedule: This position will work no more than 25 hours per week. Flexible scheduling availability including, but not limited to early morning, evening, and weekend hours






Minimum Qualifications:


Minimum Required Knowledge, Skills and Abilities:



  • High School graduate or GED equivalent plus fifteen (15) credit hours of college level credits.

  • Equivalent of one (1) year of related work experience.

  • Basic familiarity with MS Office.

  • Effective communication and customer service skills.

  • Ability to work with autonomy, and within a team unit.

  • Ability to lift 25 lbs.

  • Ability to frequently walk over entire campus for classroom and event support.

  • Ability to work varying hours — morning, day, evening, and weekend hours.








Preferred Qualifications:


Additional Preferred Qualifications:



  • Experience working with and troubleshooting classroom AV equipment such as document cameras, data projectors and other related technologies.

  • Experience working with Zoom video conferencing.

  • Experience with video shooting and editing.

  • Customer service/training experience.








Posting Date:


06/14/2022






Closing Date:







Open Until Filled


Yes






Special Instructions to Applicants:


Please complete all sections of the application and submit required documents



Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services



Washtenaw Community College seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating an inclusive, welcoming environment



Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer






Salary/Hourly Rate:


$19.98






Salary Comments:








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