Clinical Specialist, EP - Washington DC

Abbott Laboratories
Full time Full day
Village of Long Grove, IL
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.



Specialist Technical Support (CTS/TS/PROF1/4028)



MAIN PURPOSE OF ROLE

Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.



MAIN RESPONSIBILITIES

Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services).

Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.

Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.



QUALIFICATIONS

Education

Education Level Major/Field of Study Or Education Level

Associates Degree (± 13 years)



Experience/Background

Experience Experience Details

Minimum 1 year

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Discover
Full time Full day
Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it —...
Village of Long Grove, IL
Team Member Summary Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server /...
Village of Long Grove, IL
Goodwill TalentBridge
Full time Full day
$26 / hour View job
Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development...
Village of Long Grove, IL