Technology Support Specialist

Virginia Dept of Education
Full time Full day
$78,000 - $98,000 / year
Moseley, VA

This position will assist the Superintendent of Public Instruction, Assistant Superintendent for Data, Research & Technology, Director of Technology and System’s Development, Cabinet, and agency staff to support technology and technology systems for the VDOE. This includes, but is not limited to, working with a range of no-code, low code, Software as a Service (SaaS), and custom built tools to deliver high value outputs that support the agency under the direction of the Chief Technology Officer and IT Manager

Minimum Qualifications

  • Project Knowledge – experience working in product or project building teams;

  • Cloud Systems Administration – experience serving as a DBA and systems administrator for a cloud environment including both structured databases as well as compute instances;

  • ETL – experience working with ETL processes and automating such through scheduled jobs, APIs, or other tools and techniques

  • Systems administration – ability to serve as the administrator for SaaS applications and solutions including but not limited to user accounts and access, patching and updating, workflows, and implementation;

  • Problem Solving and Innovation – able to creatively solve customer issues while operating in a potentially restricted environment

  • Self-motivated and directed – Maintains organization of work, manages deadlines, and clearly communicates progress or indicates the need for assistance as workload demands;

  • Collaboration – Work in a highly collaborative team to identify opportunities for product improvements and recommend modifications. Collaborate with analysts and stakeholders to gather business requirements, define metrics, and develop visualization solutions to address data needs. Be a team player and contribute to the greater product success.

    A Bachelor’s degree in Computer Science, Data Analytics, Mathematics or relevant field is required; an equivalent combination of education, related certifications and working experience is acceptable

    Preferred Qualifications

    • Substantial working experience implementing and supporting SaaS solutions;

    • SQL experience;

    • Experience with low code/ no code software such as Microsoft Power Automate and Power Apps.

    Special Requirements

    Please provide three references with your application under the “Other Documents” attachment.

    Successful candidate must pass a criminal background check

    Special Instructions to Applicants

    Reasonable accommodations are available to persons with disabilities during the application and/or interview process. For assistance call:
    (804) 225-2021, [TTY: 786-8389]

    To be considered for this position, you must complete a Commonwealth of Virginia application for employment; in lieu of a state application, a resume is acceptable. Either document must be detailed and fully completed (including periods of unemployment, if applicable). Each application/resume is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position

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