Custodian - Unaccompanied Housing

US Commander, Navy Installations
Full time Full day
$16 / hour
Mississippi Sandhill Crane National Wildlife Refuge, MS

Duties



MAJOR DUTIES AND RESPONSIBILITIES


Duties include but are not limited to:



  • Performs varying degrees of complexity in cleaning processes. Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.

  • Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.

  • Removes trash, places in dumpsters, and replaces liners.

  • Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.

  • Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest’s request. .

  • Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.

  • Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.

  • Ensures dishwashers are clean and in working condition.

  • Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains.

  • Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.

  • Cleans washers and dryers and ensures machines are operational.

  • Ensures in-room guest directories are clean and organized, TV’s are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.

  • Cleans common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.

  • Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in “pet friendly” rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.

  • Counts, sorts, inspects, and prepares linen for operational use.

  • Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate UH protocols during daily service activity.

  • Completes maintenance requests for items broken, defective, or in need of replacing.

  • Performs basic, routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary.

  • Maintains the cleanliness, inventory, and organization of housekeeping carts and linen carts.

  • Reports any damages or valuables (e.g. large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the Supervisor.



  • Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.

  • Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.

  • Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest.

  • Maintains key control for assigned key and reports any issues immediately to the Supervisor.


PHYSICAL EFFORT


This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders.


WORKING CONDITIONS


Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to nature and weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment (PPE) is provided and required to be utilized for safety reasons.





Requirements


Conditions of Employment



  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9

  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment

  • A valid State driver's license is required to operate motor vehicles

  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer



Qualifications



In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.


One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.


Specialized experience must demonstrate the following:



  • Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).

  • Knowledge of UH program standards.

  • Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).

  • Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system.

  • Ability to accurately complete daily room status reports and housekeeping assignment sheets.

  • Ability to interpret, execute, and document cleaning actions in accordance with UH Housekeeping Manual and program policy guidance.

  • Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.

  • Ability to safely and properly use common hand and powered tools.

  • Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.

  • Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training.

  • Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.


You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.


As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.


ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.


Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.


OTHER REQUIREMENTS


This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.


This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.


May be recalled to duty and/or required to work overtime, including on an emergency basis.


Subject to satisfactory completion of a physical examination.


May be required to possess a valid state driver license, as travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment.


This position is subject to a favorable National Agency Check (NAC).


This position is required to attend and complete mandatory training programs to obtain housekeeping certification and re-certification. Training is provided in varying environments such as classroom-trainer led, online self-guided courses, virtual-led courses and hands on training.


The incumbent is required to obtain a housekeeping certification within 120 days of employment.


The incumbent is required to complete any other required annual trainings designated by the Department of Navy.





Education



Not applicable.





Additional information





Some positions have special requirements



  • Position is a sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.

  • Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.

  • Salary is dependent on experience and/or education.

  • For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.



This announcement may be used to fill additional vacancies within 90 days of closing date.


The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.


This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.









  • Benefits



    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.



    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:



    • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).

    • Stability of Federal Civilian Service

    • People with passion for doing work that matters

    • Quality of Work Life Balance

    • Build a career


      • Entry to management positions



      • Skills transfer with you



      • Ability to transfer (even internationally)



    • Flex position have flexible schedules – work around school and/or childcare

    • MWR Programs - Free Fitness Center, access to CYP, access to DIY Auto Repair, discounted tickets/event party rentals, Movie Theater

    • Work for those that serve

    • Cross Training – explore many different fields

    • Employer that understands military requirement and demands on military families

    • Special meal at the Galley

    • FMLA & PPL (12 weeks of maternity & paternity paid leave) Coverage

    • Student loan payoff after 10 years of FT service



    Review our benefits



    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.








How You Will Be Evaluated



You will be evaluated for this job based on how well you meet the qualifications above.



Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.


All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.



Click the following link to preview the applicant questionnaire:
Preview Applicant Questionnaire.





  • Benefits



    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.



    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:



    • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).

    • Stability of Federal Civilian Service

    • People with passion for doing work that matters

    • Quality of Work Life Balance

    • Build a career


      • Entry to management positions



      • Skills transfer with you



      • Ability to transfer (even internationally)



    • Flex position have flexible schedules – work around school and/or childcare

    • MWR Programs - Free Fitness Center, access to CYP, access to DIY Auto Repair, discounted tickets/event party rentals, Movie Theater

    • Work for those that serve

    • Cross Training – explore many different fields

    • Employer that understands military requirement and demands on military families

    • Special meal at the Galley

    • FMLA & PPL (12 weeks of maternity & paternity paid leave) Coverage

    • Student loan payoff after 10 years of FT service



    Review our benefits



    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.




  • Required Documents



    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.



    • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.

    • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.

    • For current or previous Federal employees, please attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.

    • Please provide a copy of your College transcript(s) which support those qualifications for which you wish to have considered.




    • Please include 3 professional references with your Resume.




    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.


    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.




  • How to Apply




    “To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine."


    To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.


    Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.¿


    It is the applicant’s responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.


    Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.


    Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.


    Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.




    Technical Support



    • If you experience technical difficulties applying online, report it here: [email protected] The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET. Do NOT send your application/documents to this technical helpdesk email address.

    • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.





    Agency contact information


    Commander, Navy Region South East




    Phone

    0000000000


    Email

    [email protected]




    Address



    Commander, Navy Region Southeast


    154 SOUTH BAINBRIDGE AVE, BLDG. 352


    GULFPORT, MS 39531


    USA




    Next steps




    PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek.


    All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.





  • Fair and Transparent



    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.



    • Equal Employment Opportunity (EEO) Policy

    • Reasonable accommodation policy

    • Financial suitability

    • Selective Service

    • New employee probationary period

    • Signature and false statements

    • Privacy Act

    • Social security number request






Required Documents




  • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.

  • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.

  • For current or previous Federal employees, please attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.

  • Please provide a copy of your College transcript(s) which support those qualifications for which you wish to have considered.




  • Please include 3 professional references with your Resume.




If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.









Help

This job is open to






  • The public


    U.S. Citizens, Nationals or those who owe allegiance to the U.S.



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