Keyholder

IT'SUGAR
Part time Full day
Summerland Key, FL



Who we are:


IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgement. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.


There are three major things that differentiate IT’SUGAR from other candy retailers. One is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. Third is the people – passionate, optimistic, and energetic.


Our Key Holders are the premier “RETAILTAINER”, providing unforgettable customer experience, and promoting brand awareness.



JOB RESPONSIBILITIES


Coaching:



  • Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges

  • Leads by managing through change and adversity

  • Holds self and staff accountable for achievement of goals and metrics

  • Holds self and staff accountable to our Core Values and coaches to the behaviors associated with them


Accountability:



  • Display enthusiasm and promote a cohesive group working environment; work closely with others as necessary; support group decisions and solicit opinions from coworkers; display team spirit

  • Represent brand and core values appropriately at all times

  • Must be proficient in product knowledge

  • Must be able to work alone or with minimum amount of supervision


Selling Skills:



  • Ensures retail Indicators, Supporting KPIs and Financial Goals are achieved. (Sales, Conversion %, UPT, DPT, AUR etc.)

  • Drives brand loyalty by adopting an experiential selling environment, by setting the theater in a fun and engaging way

  • Demonstrates selling skills through explaining benefits, features, prices, quality, value and other information, builds the business through providing the ultimate consumer experience


Customer Relations:



  • Shares information and communicates clearly to all levels internal and external

  • Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges

  • Must be able to articulately convey the brand language


Operations:



  • Ensures all operational standards are maintained

  • Maintains store cash handling records, reports and opening and closing procedures

  • Reviews merchandise orders and inventory levels for accuracy and consistency

  • Ensures visual standards are appropriate and support the brand image

  • Merchandises displays to visual guidelines

  • Capture information on retail customers to enhance sales, maintain store’s client file

  • Plan, coordinate and set-up for special events and promotions.

  • Maintain communication with associates regarding product recommendations to increase sales/inventory

  • Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with Store Manager.

  • Operational Responsibilities include cleaning, trash removal, backroom/rest room maintenance, mopping floors, etc


JOB REQUIREMENTS



  • Education: High School diploma or equivalent

  • Years of Experience: 1 - 2 years of Professional Level of retail

  • Must have prior sales and management experience in a retail environment

  • Willing to work a flexible schedule of days, evenings, weekends, and holidays

  • Must be able to use PC and operate office equipment.

  • Standing: While performing the duties of this Job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.

  • Lifting: The employee is frequently required to walk and lift product in order to properly merchandise it. The employee must frequently, and independently, lift and/or move up to 25 pounds. Employee needs to be able to lift up to 50lbs (may be assisted with this task)


Want to learn more about us?


Visit our website:www.itsugar.com


Visit us on Facebook:www.facebook.com/itsugar


Visit us on Twitter:www.twitter.com/itsugar



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