Photographer For Entry-Level Account Manager Position

POW Photography
Full time Full day
$1,750 / hour
Posen, IL

What's The Job?



If you're a photographer or creative and looking to transition into the business side of the industry then this could be a great opportunity.




The Entry-Level Account Manager role is the first point of contact for all inbound contacts at Products On White Photography (POW!). The day to day job is communication-based; replying to emails, taking phone calls, conducting demos, preparing simple estimates and reviewing shot lists. It requires a balance of photography knowledge and office administrative skills.



Our customers are not usually creatives, they are typically small business owners who have never worked with a photographer before. At its heart, the position is all about helping businesses navigate our services and helping them get great photography for their ecommerce listings.




The Perfect Candidate



We are looking for a person who has a strong photography background with experience working with customers in a office/administrative environment. A good fit could be someone who's had experience working with photographers as a rep, art director or producer. Another good fit is someone who has a photography background and worked in an office setting at some point in their career. The perfect candidate for this position is a great communicator, super organized, has a fun positive attitude and is a fast learner.



Offering



  • Full-time: 37.5 hour a week, 9am - 5pm CST, M-F

  • Pay: $17.5 an hour

  • PTO, Sick & Holidays

  • Hybrid Remote - Chicago Candidates Only. In office 1 day a week to start.

  • Reference & Background Check Required



Job Mission:



Guide customers through the process and help them make good decisions about their photography. Assist various teams as the first point of contact with customers as a problem solver.




Requirements:




  • Photography and Administrative experience

  • Excellent written and oral communication skills

  • Independent & self-motivated worker

  • Tech-savvy and able to learn new software quickly.

  • Keen attention to detail and highly organized.

  • Cool under-pressure and at ease with “tough” customer interactions.

  • Ability to work remote with personal computer + video + headset


Responsibilities



  • Reply To Inbound Calls, Emails, Chats Thoughtfully within 24 hours or less

  • Answer basic questions & solve level 1 problem

  • Qualify all potential leads before passing them to sales team

  • Gather info and prep for revisions team

  • Enforce all policies and workflows

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