Shift Leader-New Castle 4618

Ruby Tuesday
Full time Full day
Sharpsville, PA
This position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members. Must present a professional image at all times. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality


Manage hourly employees, including conducting performance evaluations, coaching and discipline

Reviewing applications, interviewing, and making recommendation to hire Hourly employees

Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant

Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings

Ensure CHARM Service Model is executed by every team member with every guest

Providing, directing and scheduling Front of House and Back of House training

Supervise and overseeing the production and preparation of food and beverage in a manner consistent with established recipes and procedures

Follow Operations Playbook to ensure consistent daily operations

Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs and staffing notes with management team

Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained

Manage food, supplies and liquor costs by conducting weekly inventory

Understanding, managing, and practicing safe food handling procedures

Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities

Ensure all equipment is in good repair

Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc

Verify that all food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation

Responsible for execution of new initiatives including new product and menu rollouts

Lives our core values every day: Lead Boldly, Care Deeply, and Tell the Truth.

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