Beacon Credentialed Trainer (Epic EHR)

Seattle Cancer Care Alliance
Full time Full day
Clinton, WA

The Epic Credentialed Trainer uses curriculum and training materials that have been developed by the Principal Trainer and Informatics team to deliver both in-person and remote training of the Epic Electronic Health Record. The CT provides essential support for oncology users of the clinical system
  • Deliver effective Beacon (oncology) training courses for a diverse multidisciplinary faculty, clinicians, and support staff.

  • Maintain extensive knowledge of the application and of clinical workflows.

  • Provide support to end users through classroom and individualized training, consultation services, and answering questions.

  • Effectively deliver user support and training virtually, in person, in writing, via e-mail and telephone.

  • Assist the Principal Trainer with creating tip sheets, videos and eLearning to support system use.

  • Support users virtually and in-person through system upgrades.

  • Assist with managing the overall training schedule and onboarding new CTs.


Qualifications required for this job:

  • Experience training, virtual and/or in person

  • Demonstrated knowledge of adult learning principles

  • Ability to evaluate user proficiency via direct observation

  • Ability to develop, maintain, and report on timelines for projects

  • Ability to work exceptionally well independently and as part of a team

  • Ability to communicate expectations clearly and succinctly, both in email and verbally.

  • Good follow-up skills and the ability to use initiative and sound judgment in carrying out responsibilities

Qualifications preferred for this job:

  • Experience with Epic

  • Experience with e-learning development

  • Lean processes or CPI knowledge and exposure

  • Strong understanding of software usability criteria and design

  • Experience training clinical end-users of various levels of technical savvy

  • Strong understanding of computer terminology and database design basics

  • Experience using learning management systems including course scheduling, tracking, and program management software

  • Demonstrated experience working with teams in the development and support of applications, and in implementing production systems in a healthcare organization

Our Commitment to Diversity: We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at [email protected] or by calling 206-667-4700.

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