Pitney BowesFull time Full day
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
- Are passionate about client success.
- Enjoy collaborating with others.
- Strive to exceed expectations.
- Move boldly in the quest for superior and best in market solutions.
A driven leader who will be responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff and team leads. The Operations Manager will report directly to the Facility Manager. Functions include but not limited to; staff management, daily operations planning, sort configuration optimization, operational metric reporting, and liaison between operation and Pitney Bowes transportation and USPS departments.
Manage a supervisory staff of 1 to 10 with direct and indirect responsibilities to a production crew of 30 to 55+ employees dependent on the facility size, operating hours and handled volume.
Perform periodic merit performance reviews with all Pitney Bowes employed warehouse staff.
Plan and manage production, staffing, inventories, coordinate a successful daily start-up.
Communicate partner/service provider performance concerns to Pitney Bowes corporate.
Oversee the shipping operation for both the Delivery and Returns operations.
Successfully communicate with carriers and transportation department to manage both delivery and pickup schedules.
Enforce company policies and procedures and be able to affectively address personnel issues as outlined by HR procedures.
Establish a successful rapport with local postal contact and Pitney Bowes USPS department.
Become resident expert in both the Delivery and Returns processing software and be responsible for training in all functional areas.
Collect and report all daily operational metrics.
Resolve issues affecting the daily operations in an efficient and timely manner to obtain the optimum results possible.
Responsible for securing facility and daily close out procedures.
As an Operations Manager, you have:
Minimum 5 - 7 years of experience working in a production environment
Must be knowledgeable in OSHA and Fire safety regulations
Ability to work flexible schedule depending on the operational needs
Excellent verbal and written communications skills along with computer skills (MS Word and Excel)
Must be a team player with excellent people and organizational skills
Must be able to motivate, coach, train, reward, and recognize employees
Direct and indirect responsibilities for a production crew of 30 to 55+ employees
Ability to walk and stand more than 80% of the time with or without accommodations
Ability to stoop and bend more than 80% of the time with or without accommodations
Basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of your native language
Ability to work a flexible schedule including extended hours, weekends and holidays with little notice
The ability to lift up to 50 lbs, or current maximum allowed by your current State, with or without accommodation
Experience working in a parcel environment
Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (pbprojectliving.com)
Since 1999, the [Fulfillment, Delivery & Returns (FDR)] team has been transforming the consumer experience. We develop next-generation digital commerce, fulfillment, and shipping & return solutions that create meaningful connections with consumers and measurable value for our merchant brands. Our end-to-end suite of omnichannel solutions seamlessly integrates digital and physical commerce. That means new advantages across the customer journey, like actionable data at every touchpoint, a truly unified brand experience and unique engagement opportunities. All to give you a competitive edge in the ever-changing world of global commerce.
- Provide the opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (pbprojectliving.com)
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.