Wealth Management, Client Data Associate I

JPMorgan Chase Bank, N.A.
Full time Full day
Plano, TX
The Client Data Associate will:

  • Lead a team with focus on client service, consistency, quality, and compliance with firm policies and procedures
  • Serve as a primary escalation contact, assisting Investment Professionals with client requests to ensure completion
  • Supervise of team members, including managing their training and development
  • Participate in projects and/or remediation efforts as needed including pilot programs
  • Research and resolve problems with both internal and external clients accurately and in a timely manner
  • Leverage risk management mind-set to review and validate client data and relevant legal and/or governing documentation
  • Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model
  • Organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements
  • Adapt to the growing regulatory changes in the investment industry by servicing brokerage accounts
  • Ensure compliance with all department and regulatory (AML, SEC, DOL, FINRA, etc.) requirements
  • Support production with processing the maintenance of retail as well as managed brokerage accounts as needed
  • Aid with operation control and review procedure updates
  • Support testing to validate new technology update
  • Assist with long term strategic planning for the department


  • FINRA Series 7 and 24 licenses required within 120 days. SIE is strongly preferred for unlicensed candidates
  • Bachelor's degree or equivalent in Business Administration, Finance, Economics, Accounting or a related field preferred
  • 3-5 years of experience in financial services, preferably in investment related roles, with a focus on customer service and support preferred
  • General knowledge of brokerage industry regulatory requirements
  • Exceptional customer service mentality
  • Ability to think creatively, transform ideas and recommend/implement process improvements
  • Exceptional communication skills and be able to collaborate effectively across all levels of the organization
  • Accuracy and high attention to detail, excellent follow-through
  • Proven interpersonal, team-oriented skills, results oriented team player
  • Analytical approach to problem solving
  • Strong sense of accountability and ownership to drive best practices around the quality, risk and controls process
  • Accelerated skills in Microsoft Office, particularly advanced Excel proficiency preferred
  • Strong knowledge of Data Analytic and Visualization tools, Signavio, Altreyx, Xceptor is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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