Wharton RX Tech - Pharmacy Care Representative - Part-Time

HEB
Part time Full day
$1,575 / hour
Wharton, TX

Wharton RX Tech - Pharmacy Care Representative - Part-Time


- (21080872)

H-E-B Job Title
Pharmacy Care Representative

Minimum Salary
15.75

Shift
Variable Hours
Schedule
Part-time Requested Availability (if applicable) 8AM - 8PM; MON - FRI, 8AM - 6PM; SAT, 10AM - 5PM; SUN

Primary Location
US-TX-Wharton

Department
Pharmacy
Unposting Date
Sep 9, 2021, 11:59:00 PM


RESPONSIBILITIES OF THE POSITION:



  • Provide great customer service and role model service standards


  • Receive inventory; check delivery for accuracy compared to invoices


  • Stage inventory by breaking out the inventory into sections for stocking


  • Stock inventory


  • Return tote to backroom for shipping back to warehouse


  • Check line by line receiving


- Contact H-E-B warehouse or vendor if inventory is short



  • Ensure caps, vials, bags, and other inventories are stocked in the correct place.


  • Process Customer transactions at register


  • Filing, Retrieving, and maintaining prescriptions in the Will Call Area


  • Receiving written prescriptions from customers and obtain demographic and profile related information


  • Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information


  • Answer the telephone and direct calls to appropriate person


  • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA


  • Direct Customers to Counseling window for Pharmacist consultation


  • Maintaining Insurance signature logs by date of fill


  • Primary person responsible for outside and inside Department presentation and sanitation


  • Verify scripts are going to the correct store


  • Verify orders on prescriptions (names, number of orders per bag, etc.)


  • Filing and maintaining prescription hard copies


  • Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift


  • Other duties may be assigned as necessary







REQUIREMENTS FOR THE POSITION:



  • High school diploma or equivalent


  • Must be at least 18 years of age


  • Retail experience preferred; pharmacy experience strongly preferred


  • Excellent communication skills and telephone etiquette


  • Basic mathematical skills


  • Basic computer skills (MS Windows, HEB Intranet)


  • Strong team orientation, willing to pitch in at any moment for any reason.


  • Experience working in a fast paced environment


  • Must be a self-starter, and be able to work with little direct supervision


  • Ability to multitask and manage multiple priorities


  • Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business


  • Welcomes working in a team oriented environment and is open to cross-training


  • Ability to maintain composure in high stress situations


  • Pharmacy Care Representative Training & Certification


  • ACR training or Cash handling skills


  • Clerk training 501


  • Company Orientation


  • HIPAA trained


  • Function in a fast-paced, retail, office environment


  • Lift 20 lbs or more on a regular basis

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