Wharton RX Tech - Pharmacy Care Representative - Part-Time

Part time Full day
$1,575 / hour
Wharton, TX

Wharton RX Tech - Pharmacy Care Representative - Part-Time

- (21080872)

H-E-B Job Title
Pharmacy Care Representative

Minimum Salary

Variable Hours
Part-time Requested Availability (if applicable) 8AM - 8PM; MON - FRI, 8AM - 6PM; SAT, 10AM - 5PM; SUN

Primary Location

Unposting Date
Sep 9, 2021, 11:59:00 PM


  • Provide great customer service and role model service standards

  • Receive inventory; check delivery for accuracy compared to invoices

  • Stage inventory by breaking out the inventory into sections for stocking

  • Stock inventory

  • Return tote to backroom for shipping back to warehouse

  • Check line by line receiving

- Contact H-E-B warehouse or vendor if inventory is short

  • Ensure caps, vials, bags, and other inventories are stocked in the correct place.

  • Process Customer transactions at register

  • Filing, Retrieving, and maintaining prescriptions in the Will Call Area

  • Receiving written prescriptions from customers and obtain demographic and profile related information

  • Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information

  • Answer the telephone and direct calls to appropriate person

  • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA

  • Direct Customers to Counseling window for Pharmacist consultation

  • Maintaining Insurance signature logs by date of fill

  • Primary person responsible for outside and inside Department presentation and sanitation

  • Verify scripts are going to the correct store

  • Verify orders on prescriptions (names, number of orders per bag, etc.)

  • Filing and maintaining prescription hard copies

  • Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift

  • Other duties may be assigned as necessary


  • High school diploma or equivalent

  • Must be at least 18 years of age

  • Retail experience preferred; pharmacy experience strongly preferred

  • Excellent communication skills and telephone etiquette

  • Basic mathematical skills

  • Basic computer skills (MS Windows, HEB Intranet)

  • Strong team orientation, willing to pitch in at any moment for any reason.

  • Experience working in a fast paced environment

  • Must be a self-starter, and be able to work with little direct supervision

  • Ability to multitask and manage multiple priorities

  • Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business

  • Welcomes working in a team oriented environment and is open to cross-training

  • Ability to maintain composure in high stress situations

  • Pharmacy Care Representative Training & Certification

  • ACR training or Cash handling skills

  • Clerk training 501

  • Company Orientation

  • HIPAA trained

  • Function in a fast-paced, retail, office environment

  • Lift 20 lbs or more on a regular basis

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