CUSTOMER SERVICE REPRESENTATIVE

Family Dollar
Full time Full day
Wharton, TX
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve



General Summary



As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise



Principle Duties and Responsibilities:


  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.


Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management



Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:




  • Plexiglass guards at cash registers.

  • Associates conduct home health screenings two hours prior to their shift.

  • Managers conduct in-store health screenings of each associate prior to shift.

  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.

  • Social Distancing by maintaining at least six feet between yourself and shoppers.

  • Face masks and gloves for Associates to wear during their shifts.

This job is expired. Please use the search form to find active jobs or submit your resume.


Post a resume

Similar jobs

Jack in the Box
Full time Full day
Position Summary: Responsible for driving restaurant sales and profits by providing clear direction and leadership to restaurant management that focuses on a guest-centric culture, including consistently delivering excellent guest service and food quality, executing Jack in the Box brand standards,...
Wharton, TX
Pilot Company
Part time Full day
Company Description Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states...
Wharton, TX
Wharton County Junior College
Part time Full day
Part Time English Instructor Wharton County Junior College Closing Date/Time: Continuous Salary: See Position Description Job Type: Part Time Location: Multiple Locations in WCJC Service Area, Texas General Description: Pay for this position is $2,100 per 3 hour credit course...
Wharton, TX