Production Systems Coordinator

Lee Enterprises
Full time Full day
Posen, IL

The Lee Enterprises Design Center is looking for inquisitive, detail-oriented, communicative troubleshooters for its Production Support Team

General Purpose

  • Serves as a key contact for newspapers across Lee and providesupport through multiple shifts for issues brought to the Production SupportTeam through multiple communication channels. Use clear communication inresponses to Lee sites to address issues and offer solutions to those issues

  • Work in cooperation with other teams to investigate andimplement solutions to challenges brought to the team

  • Assist in general troubleshooting of Prepress Production Systems and maintain working knowledge of them

  • Assist as needed with day-to-day tasks in direct support of production and publishing support users

Essential Duties and


  • Answer incoming communications from multiple channels including phones,email, and digital chat (Slack)

  • Update and maintain communication and collaboration tools such as Trello for tasks and projects

  • Able to work night shifts to cover production issues that arise during press runs

  • Learn and understand Production Systems to better support sites and the Design Center

  • Use prepress systems to process pages and plates for production facilities

  • Investigate and troubleshoot Production systems to aid in plate and page output

  • Understand Design Center workflows and how it impacts production for better troubleshooting

  • Interact with users to help troubleshoot issues in the Design Center

  • Understand the Central Layout process and the steps to build pages to help troubleshoot layouts prior to press

  • Assist on Prepress System implementation such as NewswayX

  • Work in a team environment to complete ongoing projects

  • Assist in basic and intermediate file transfer troubleshooting

  • Assist sites with onboarding commercial customers

  • Perform E-Edition checking when on night shifts, and assist sites on

  • E-Edition issues that may arise

  • Work with other team members testing and updating BLOX codes and TCMS

  • Organize and maintain materials on Press Run layouts for Lee Print Sites.

  • Watch for trends in production numbers and help generate reports for the Production Teams.

  • Perform all other duties assigned

Lee Enterprises is a leading media organization providing local news, information, advertising and specialty publications in 77 US markets and communities in 26 states.Learn more or apply online at.Affirmative Action/Equal Opportunity Employer

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