Sales Representative - Work from Home

Full time Full day
Hattiesburg, MS

Why You'll Choose Us

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique

Benefits of working with TP include:

  • Paid Training

  • Competitive Wages

  • Full Benefits (Medical, Dental, Vision, 401k and more)

  • Paid Time Off

  • Employee wellness and engagement programs

Your Impact

Our Sales Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go


Your Responsibilities

Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns while upselling additional products available

  • Connect with customers via phone/email/chat/and or social media to support their needs

  • Calmly attempt to resolve and de-escalate any issues

  • Escalate interactions when necessary and appropriate

  • Respond to requests for assistance and/or possible processing payments

  • Track all call related information for auditing and reporting purposes

  • Provide feedback on call issues

  • Meet sales objectives as defined


What We're Looking for

  • High School Diploma or equivalent

  • 18 years of age or older

  • 6 months sales experience minimum

  • Typing 25 WPM

  • Be proficient in PC operation and navigation

  • Able to work independently

  • Have excellent communications skills, both oral and written

  • Ability to work in a constantly changing and fast paced environment

  • Ability to stay composed and objective

  • Strong listening skills

  • Superior negotiating skills

  • Experience upselling/ increasing customer benefits

  • Hunger for success

  • Ability to adapt and adjust to change in a positive manner

  • Competitive attitude and drive for results

  • Experience promoting brand awareness by offering additional products and services to meet customer needs

  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment

  • Passion for consultative sales, recommending products or solutions tailored to each customer

  • Proven record of achieving and exceeding established weekly, monthly, quarterly and annual sales goals

  • Experience interacting with new and existing customers via telephone and selling products and services

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always

Teleperformance is an Equal Opportunity Employer

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Part time Full day
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one of a kind, and amazing experience for not just our customers, but our employees. As an Assistant Store Manager,...
Hattiesburg, MS
Dollar Tree
Full time Full day
Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position Responsible for assisting with the complete operations of assigned store, in conjunction with assigned...
Hattiesburg, MS
Interviews clients and their families and coordinates and plans programs and activities to meet their social and emotional needs. Provides crisis intervention and assists families in understanding the implications and complexities of the medical and psychiatric situation and its impact...
Hattiesburg, MS