Technical Analyst - BA

Distribution Management Systems, Inc
Full time Full day
Fort Calhoun, NE

Do you love the possibilities of businesses connecting and working in new ways through technology? Do you see the ways to create new possibilities, accelerate time to market and discover new options for business partnership through APIs? Do you have a love of learning? Do you enjoy helping to solve problems? DMSi is seeking a talented Business Analyst to serve as part of a cross-functional team to create useful and usable REST APIs in an Agile environment and as part of our core software product offering. The work includes focus on security practices and advancement of authentication/authorization and monitoring practices.


  • Collaborate with the product owner to understand project scope and vision.

  • Develop a clear understanding of the industry ecosystem and the contributions our product can make to its evolving directions
  • Collaborate with customers, stakeholders, product owners, architecture, and design team to discover, define, and design APIs (services) that provide robust capabilities and enrich our customers’ experiences and products.

  • Focus on understanding API Consumers and constant iteration of our APIs (services) to lead to ready adoption and high user satisfaction
  • Be open to change and innovation
  • Gather requirements through various methods
  • Collaborate with team members to decompose features into small pieces of working software that can be completed in a single iteration
  • Write technical User Stories.

  • Define User Story acceptance criteria that effectively captures the product intent for APIs and to add momentum to the work of developers and quality analysts.

  • Write and consume API documentation for web-based applications. Write or review supporting documentation for the software such as release notes, help documentation, articles, and features.

  • Participate in a cross-functional Agile team
  • Attend daily standup with the Agile team to decide the highest priority work/tasks.

  • Arrange and perform demos and internal reviews with internal stakeholders.

  • Assist in internal training of product.

  • Act as a ‘specializing generalist’, focused on core role responsibilities but able to support the team where needed to achieve team and product goals.


Demonstrates a proficient, in-depth understanding of current trends in API (services) technologies and user experience.

Ability to work with multiple development teams to gather and document API (services) requirements.

Excellent listening, written, and oral communication skills.

Superior presentation and negotiation skills; ability to exercise independent judgment and act on it.

Strong knowledge and application of Agile methodology.

Expert knowledge of decomposing product needs to agile user stories.

Great analytical, critical thinking and creative problem-solving abilities for both technical and non-technical issues.

Experience working in a team-oriented, collaborative environment, helping a team to succeed.

Cross-functional member of an Agile development team.

Logical and efficient, with keen attention to detail.

Strong adaptability and capacity to work on multiple projects.

Open-minded and adapt well to changing environments as a company grows and scales.


Bachelor’s degree or higher in Business Analysis, Business Administration, MIS, or related fields.

Two to five years of Business Analyst experience desired.

Experience with RESTful and GraphQL web services is preferred.

Familiarity with or aptitude to learn security concepts related to APIs (services) is desirable.

Experience in developing a robust platform of product APIs desired but not required.

Strong experience in discovery, identification, communication, and documentation of APIs for consumption by internal and external customers.

Experience collaborating with a team of engineers, architects, and technologists with varying skill sets.

Strong background in software design lifecycle, project management, and business analyst best practices.


Normal office environment with use of computers and telephone systems; no

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