Expeditions Program Coordinator - #250645

Location: Draper, UT (hybrid, with periodic international travel)

Reports To: Director of Operations

FLSA Status: Exempt

Job Type: Full-Time

ORGANIZATION OVERVIEW

CHOICE Humanitarian is a nonprofit organization that partners with rural communities to reduce global poverty through locally led, sustainable development. With an annual budget of approximately $3 million, we operate in seven countries—Bolivia, Ecuador, Guatemala, Kenya, Mexico, Nepal, and Peru—supporting long- term resilience and self-reliance. Our approach is grounded in community leadership, local operations, and leveraging resources through intercultural exchange and shared investment. Our global staff of over 100 team members diligently deliver our mission, and since our founding in 1982, we’ve touched millions of lives.

EXPEDITIONS PROGRAM OVERVIEW

CHOICE’s Expeditions Program is a social enterprise and core component of our intercultural exchange efforts. The program facilitates in-country seminars and volunteer humanitarian expeditions across CHOICE’s seven program countries. These immersive experiences are a blend of humanitarian service, cultural learning, and global citizenship. Participants—families, individuals, corporate partners, and donors—join rural communities to support CHOICE-supported projects led by local leaders.

Importantly, CHOICE does not do development through expeditions. Expeditions are designed to support and accelerate community-led development already underway.

POSITION OVERVIEW

The Expeditions Program Coordinator is the lead of the Expeditions team. This full-time position is responsible for strategic leadership, recruiting, partnerships, public communications, and overall program management. The Coordinator ensures a smooth, impactful experience for participants while maintaining strong relationships with country teams, corporate partners, and other stakeholders.

This position provides strategic leadership and overall direction for the Expeditions Program, supervising the Expeditions Program Associate and Certified Expedition Leaders (CELs).

KEY RESPONSIBILITIES

Strategy & Leadership

• Design and execute the annual strategy for CHOICE’s Expeditions Program.
• Set and manage program goals, budgets, revenue targets, and KPIs.
• Ensure expedition experiences align with CHOICE’s values and development model.

Outreach & Recruiting

• Lead participant recruiting efforts, including individuals, families, corporate groups, and universities.
• Develop and manage corporate partnerships and customized expedition experiences, in coordination with the Fundraising team.
• Represent CHOICE expeditions at public events, webinars, orientations, and presentations.
• Achieve aggressive fundraising and programmatic growth goals, including “sales” of expeditions, ability to secure commitments and deals, etc.

Program Design & Oversight

• Design compelling, culturally immersive expedition experiences in collaboration with country teams.
• Maintain oversight of the registration and payment systems (WeTravel, Hubspot), participant communications, and pre-trip preparation in collaboration with the Associate.
• Approve final itineraries, orientation materials, and expedition logistics plans.
• Serve as the primary point of contact during active expeditions and be available on-call to address urgent participant or logistics needs, including evenings and weekends.

Supervision & Team Management

• Recruit, train, and manage a community of Certified Expedition Leaders (CELs are contracted individuals who facilitate expeditions on the organization’s behalf).
• Supervise the Expeditions Program Associate and interns/volunteers as needed.
• Lead regular feedback loops with country teams and CELs to ensure program quality.

Cross-Departmental Coordination

• Collaborate with Marketing & Fundraising for expedition promotion and fundraising integration.
• Ensure financial accountability in coordination with the Finance team.
• Participate in and support cross-departmental functions of the Central Office team as needed (fundraising, marketing, events, expeditions, etc.).

REQUIRED QUALIFICATIONS

• Fluent in both spoken and written English and Spanish
• Demonstrated leadership, strategic thinking, and public speaking ability
• Experience in event planning, travel coordination, or program management
• Detail-oriented, proactive, and capable of managing multiple priorities
• Experience in customer service, sales, or participant-facing roles, with strong relationship-building and communication skills
• Cultural intelligence and cross-cultural experience, particularly in international or diverse community settings.
• Willingness to travel abroad 1-5 times per year (7-10 day-long trips)
• Proficiency in Google Suite/Microsoft Office

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a related field, such as Business Administration, Marketing, International Studies, Hospitality Management, Travel/Tourism Management, Nonprofit Management, Sociology, Peace & Conflict Studies, etc.
• Experience working with CRM or expedition management platforms (WeTravel, HubSpot, etc.)
• Experience living or working abroad, or working with diverse populations

COMPENSATION & BENEFITS

• Salary: $50,000-$60,000 per year, commensurate with experience
• Health and dental insurance
• Retirement plan with employer contributions
• Generous paid time off (PTO) per holiday schedule
• Hybrid work environment
• Global travel opportunities
• Working with a talented, passionate global team on a meaningful mission

HOW TO APPLY

Interested candidates should submit a cover letter and resume through our application form: https://forms.gle/TwYpLkmyHj1GSFiF7.

For any questions, please email Heather Cruz: [email protected].