Med Clinic Administrative Assistant - #247913

Join Our Impactful Team at Health Connect America!

Before you get started on your journey, take some time to learn more about us. Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Our Brands

The Med Clinic Administrative Assistant

• Completes front office duties such as inbound/outbound calls, voicemails, faxes, scheduling, referrals, verifying insurance, collects copays, deductibles and other self-pay amounts.
• Ensures that demographics and insurance information are up to date in the Electric Health Record.
• Maintains email communication with patients, coworkers, and outside agencies daily.
• Assists with sending and completing forms such as screening tools, intake paperwork, and consents.
• Maintain patient and employee privacy in accordance with HIPAA regulations.
• Serve as the administrative support liaison between practitioner, other professionals, and agencies as it relates to the patient.
• Communicate with patients, colleagues, and other individuals (e.g. pharmacists, schools) to answer questions or explain information while addressing the patients’ needs and/or concerns.
• Assist practitioners in submitting Prior Authorization (PA) requests for medication and checking on lab orders when asked.
• Submits refill requests to the practitioner, communicates with the Pharmacy while documenting efforts within the Electric Health Record.
• Maintains the Electric Health Record.
• High School Degree or GED equivalent with 2 years of Psychiatric and/or Medical front office experience.
• Must be available to work 800 am-500 pm CST (900 am-600 pm EST)
  
  
  

Be Well with HCA

• We recognize the importance of self-care and work/life balance.
• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Health Reimbursement Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work
  
  
  

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and it's companies is contigent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters