Operations Assistant (2 positions available) - #259829
Ann Arbor SPARK
Date: 7 hours ago
City: Ann Arbor, MI
Contract type: Full time

About Child Care Network (CCN)
Founded in 1971, Child Care Network’s mission is to promote the success of children, families, and
our community through quality child care education, advocacy, and family support. In addition to the
compensation listed above, Child Care Network offers the following benefits:
Work-life balance
Professional development opportunities
Generous holidays, vacation, and paid time off
Health, vision, and dental insurance or wellness stipend
Health Savings Account and Flexible Spending Account
401(k) with company match
Employer paid Life insurance
Employer paid short- and long-term disability insurance
We also participate in Trishare to help offset employee child care expenses
Job Statement
The Operations Assistant supports the Operations Department in maintaining
efficient financial, HR, and office workflows. This position involves a combination of administrative,
accounting, and personnel-related tasks delivered with a high level of accuracy and customer
service. The Operations Assistant reports to the Director of Finance and Operations and
collaborates with a second Operations Assistant.
FLSA Status
Full-Time (30 hrs/week), Non-exempt
Performance Expectations
Network
Provides quality customer service to all CCN constituents, staff, and board members when
answering phones or greeting office visitors
Supports accounting and administrative tasks, including data entry, accounts payable, bank and
credit card reconciliations, and employee reimbursements
Processes timecards, assists with payroll, and maintains accurate employee and vendor records,
including addresses, W-9s, and direct deposit information
Assists with HR functions such as benefits enrollment, time-off tracking, recruitment, applicant
screening, interview scheduling, onboarding, offboarding, and training documentation
Maintains office operations by ordering and refilling supplies, sorting mail, scanning, and filing
Collaborates with the second Operations Assistant to cross-train and coordinate responsibilities
Supports audit preparation for both independent financial audit and funder-specific audits
Generates donor letters and prepares 1099s
Attends Finance Committee meetings and records minutes
Maintains confidentiality of all sensitive agency, staff, and client information
Participates in monthly staff meetings, annual staff retreats, and completes 16 hours of
professional development annually
Performs other duties as assigned
Required Qualifications, Knowledge, Skills, And Abilities
Not Meet All Stated Qualifications, Are Encouraged To Apply.
An associate’s degree or 2 years’ work experience in Business Administration, Accounting,
Bookkeeping, Human Resources, Operations, Nonprofit Management, or a related field
Demonstrated integrity and high ethical standards with the ability to maintain professional
boundaries
Working knowledge of basic accounting principles, including accrual-based accounting, doubleentry systems, revenue recognition, and internal controls; familiarity with grant expense tracking is
a plus
Ability to accurately compile facts/figures, identify and investigate issues, and resolve basic
matters
Demonstrates attention to detail, strong organizational skills, multitasking abilities, efficient time
management, and a willingness to learn
Ability to work independently in a self-directed manner
Ability to follow an appropriate course of action based on policies and procedures
Ability to communicate effectively, both orally and in writing
Ability to work collaboratively in teams with a strong customer service orientation
Proficient in Microsoft Office (Word, Excel, Teams, Outlook, Power Point) with the ability to
create spreadsheets and use formulas; comfortable operating office technology including
computers, calculators, phones, and standard office equipment
Familiarity with ADP Run, bill.com, Sage Intacct, Tax Bandit, Little Green Light, and/or Adobe
Acrobat is a plus
Ability to sit and perform detailed and/or repetitive work for extended periods in a shared office
environment
Valid driver’s license and reliable transportation
Desired Personal Characteristics
Trustworthy and reliable
Ability to build trusting relationships
Self-motivated, positive, and enjoys learning
Believes that “fun” is part of the work experience
Interested applicants are invited to submit a cover letter and resume to:
[email protected]
Child Care Network is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees. All employment is decided
Founded in 1971, Child Care Network’s mission is to promote the success of children, families, and
our community through quality child care education, advocacy, and family support. In addition to the
compensation listed above, Child Care Network offers the following benefits:
Work-life balance
Professional development opportunities
Generous holidays, vacation, and paid time off
Health, vision, and dental insurance or wellness stipend
Health Savings Account and Flexible Spending Account
401(k) with company match
Employer paid Life insurance
Employer paid short- and long-term disability insurance
We also participate in Trishare to help offset employee child care expenses
Job Statement
The Operations Assistant supports the Operations Department in maintaining
efficient financial, HR, and office workflows. This position involves a combination of administrative,
accounting, and personnel-related tasks delivered with a high level of accuracy and customer
service. The Operations Assistant reports to the Director of Finance and Operations and
collaborates with a second Operations Assistant.
FLSA Status
Full-Time (30 hrs/week), Non-exempt
Performance Expectations
- This list is intended to represent job-related duties and should not be viewed as exhaustive.
Network
Provides quality customer service to all CCN constituents, staff, and board members when
answering phones or greeting office visitors
Supports accounting and administrative tasks, including data entry, accounts payable, bank and
credit card reconciliations, and employee reimbursements
Processes timecards, assists with payroll, and maintains accurate employee and vendor records,
including addresses, W-9s, and direct deposit information
Assists with HR functions such as benefits enrollment, time-off tracking, recruitment, applicant
screening, interview scheduling, onboarding, offboarding, and training documentation
Maintains office operations by ordering and refilling supplies, sorting mail, scanning, and filing
Collaborates with the second Operations Assistant to cross-train and coordinate responsibilities
Supports audit preparation for both independent financial audit and funder-specific audits
Generates donor letters and prepares 1099s
Attends Finance Committee meetings and records minutes
Maintains confidentiality of all sensitive agency, staff, and client information
Participates in monthly staff meetings, annual staff retreats, and completes 16 hours of
professional development annually
Performs other duties as assigned
Required Qualifications, Knowledge, Skills, And Abilities
- Research shows that people from communities of color, women, and other marginalized groups often only
Not Meet All Stated Qualifications, Are Encouraged To Apply.
An associate’s degree or 2 years’ work experience in Business Administration, Accounting,
Bookkeeping, Human Resources, Operations, Nonprofit Management, or a related field
Demonstrated integrity and high ethical standards with the ability to maintain professional
boundaries
Working knowledge of basic accounting principles, including accrual-based accounting, doubleentry systems, revenue recognition, and internal controls; familiarity with grant expense tracking is
a plus
Ability to accurately compile facts/figures, identify and investigate issues, and resolve basic
matters
Demonstrates attention to detail, strong organizational skills, multitasking abilities, efficient time
management, and a willingness to learn
Ability to work independently in a self-directed manner
Ability to follow an appropriate course of action based on policies and procedures
Ability to communicate effectively, both orally and in writing
Ability to work collaboratively in teams with a strong customer service orientation
Proficient in Microsoft Office (Word, Excel, Teams, Outlook, Power Point) with the ability to
create spreadsheets and use formulas; comfortable operating office technology including
computers, calculators, phones, and standard office equipment
Familiarity with ADP Run, bill.com, Sage Intacct, Tax Bandit, Little Green Light, and/or Adobe
Acrobat is a plus
Ability to sit and perform detailed and/or repetitive work for extended periods in a shared office
environment
Valid driver’s license and reliable transportation
Desired Personal Characteristics
Trustworthy and reliable
Ability to build trusting relationships
Self-motivated, positive, and enjoys learning
Believes that “fun” is part of the work experience
Interested applicants are invited to submit a cover letter and resume to:
[email protected]
Child Care Network is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees. All employment is decided
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