Security Officer II - #255027

The Role You’ll Contribute

The Security Officer II performs security service duties through professional and positive interaction with the public, patients,

employees and administrators. Responds to a variety of calls; provides assistance in emergency and non-emergency situations.

Investigates and documents (both electronically and written) safety hazards, incidents and criminal activities. Patrols designated areas

to ensure the protection of the public, patients, employees and property of AdventHealth. Is accountable to the department's chain of

command for initiative, judgment and general competence exhibited in the performance of assignments, calls for service, and day-today

general duties. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that

are equally respectful to all. Position requires completion and clearance from physiological and physical fitness screenings.

The Value You’ll Bring To The Team

Proactively patrols assigned areas and performed all security related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons. Investigates and/or reports hazards, unusual or suspicious circumstances to Security Operations Center and keeps Supervisor apprised of unusual activities and events. Responds to events of varying degrees of vulnerability, including high vulnerability such as life-threatening events, natural disasters

Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups

Acknowledges and responds appropriately to emergency, non-emergency and alarm calls as assigned. Uses good judgment to safely determine the alarm cause, takes appropriate action and/or provides the proper assistance and direction in both emergency and nonemergency situations

Administers initial first aid as appropriate and to the level of training attained

Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Conducts helicopter fire prevention assessment and provides emergency response to helicopter fires. Maintains appropriate communication with Supervisors, fellow Officers and Security Operations Center to report crimes, incidents and safety related irregularities

Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations. Physically manages combative, violent persons without hesitation using techniques taught in the required annual aggression management training

Patrols assigned areas to provide security presence. Unlocks buildings/doors after checking identification and compliance with Hospital policies; properly utilizes and maintains all issued and operated equipment. Observes activity and traffic in assigned area to enforce Hospital rules/regulations; alerts visitors of infractions. Assists individuals on property needing directions or information. Escorts people/property to desired destination when safety of property or individuals is a concern

Monitors vehicle and pedestrian traffic on or in AdventHealth properties. Interviews and investigates individuals involved in suspicious or illegal activities. Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities

Investigates and documents, through both written and electronic format as required, to report safety hazards, incidents and criminal activities to Security Administration, law enforcement and other appropriate agencies as determined by AdventHealth, department policy, or state law. Conducts annual security assessments (as assigned) of individual hospital properties to determine possible security risks if applicable

Officers are required to use force when appropriate to protect our customers and associates within organization policy

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