Supportive Housing Program Director - #258032

Supportive Housing Program Director Full Time Springfield, MA, US

Requisition ID: 1943 Department: Residential Services Reports to: Chief

Operating Officer Schedule: Full-time, 37.5 hours/week Monday-Friday,

with flexibility to meet program needs including some evening/weekend

services FLSA Status: Exempt Starting Rate: Dependent on Experience and

Certifications The YWCA of Western MA is dedicated to eliminating racism

and empowering survivors. The YW provides a safe place for survivors of

intimate partner violence, sexual assault, human trafficking, and

homelessness. Our programs and services include crisis shelter and

transitional housing for survivors and their families, 24-hour bilingual

hotline, counseling, SAFEPLAN court and medical advocacy, HIV education

and intervention, and supervised visitation. The YWCA provides services

at several sites, including Holyoke, Northampton, Westfield, and our

primary Springfield campus. Position Purpose The SHP Director ensures

the daily operations of the YWCA\'s Supportive Housing Program, a

24-month residential program for survivors of domestic, sexual violence,

dating violence, and/or stalking. The SHP Director plans, provides,

facilitates, and/or coordinates services to 20 residential families.

Working directly with residents, the SHP Director provides support,

safety planning, crisis intervention, and housing navigation to move

residents to permanent housing. The YWCA\'s Supportive Housing Program

is grounded in survivor choice and housing first. Therefore, the SHP

Director will provide supportive services to all residents. The SHP

Director oversees new residents\' logistics, including working with

Wayfinders, who administer program-based vouchers, to ensure residents

have the proper paperwork. The SHP Director also manages leases, rent,

property inspection, and building maintenance. Lastly, the SHP Director

builds and maintains a community partner network that encourages

mutually beneficial referrals, creating a continuum of services for

survivors. Established partners include local law enforcement, the

Hampden County District Attorney\'s office, housing providers, daycare

Providers, And Workforce Development Service Providers. Qualifications

Bachelor\'s degree preferred, with 3 years of experience as a property

manager; Spanish language proficiency preferred; Experience with and

knowledge of accessing housing, homelessness, social service, and other

community-based resources; Experience with and knowledge of accessing

resources within the community; Understanding of both interpersonal and

structural racism and bias; Understanding of Low Income Housing Tax

Credit compliance and landlord-side compliance rules with respect to the

Massachusetts Rental Voucher Program; Familiarity with property

management systems / platforms; Excellent verbal, written, and

organizational skills, including strong computer skills; Access to

reliable transportation and valid driver\'s license; Must be able to be

covered by the agency\'s transportation insurance policy; Must be able

to lift 40 lbs. SEE THE YWCA WEBSITE FOR COMPLETE JOB DESCRIPTION