Patient Access Representative - #261036

Administrative Support

Patient Access Representative

The Woodlands, TX, US

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Position: Patient Access Representative

Talent Area: Administrative Support

Full/Part Time: Part time

Location: The Woodlands, TX, US

Department: WOO EC Admissions

Shift: Sat/Sun 12 hour shift 8a-8p

Job ID: 418478

We are searching for a Patient Access Representative -- someone who works well in a fast-paced setting. In this position, you will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, and financially securing and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. You will also identify non-resource patients for possible eligibility for government resources and/or the hospital's charity program and refer these patients to a financial counselor.

Think you’ve got what it takes?

Qualifications

• High school diploma or GED required
• 6 months experience as an admissions representative/counselor performing all aspects of the registration process preferred
• Associate’s or bachelor’s degree may be substituted for the required experience
  
  

"As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. “

Responsibilities

• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Ensures assigned DARs and/or work queues are monitored and worked on a daily basis, ensuring that all elements of the accounts are secured for billing
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
• Obtains insurance referrals, as required by individual insurance plans, documenting referral numbers in the appropriate fields for accurate billing.
• Contacts patient/guarantor prior to date of service to inform them of estimated payment due at the time of service. Documents details of all successful and unsuccessful attempts at patient/guarantor contact
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and Champus forms, and other required paperwork, as measured by account audits, medical record review and feedback from downstream departments
• Documents in account notes all pertinent information required to successfully bill and collect on the claim
• Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives
  
  

About Texas Children’s

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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